Provision of Travel Management Services - IUCN ESARO
IUCN ESARO seeks a travel management company to provide travel management services for IUCN East and Southern Africa region. Up to 5 years, above CHF 100,000.
Official Title
Overview
IUCN Eastern and Southern Africa Regional Office (ESARO) is procuring travel management services through a Long Term Agreement covering the IUCN ESARO region. IUCN ESARO has substantial regional travel needs supporting programme implementation, technical missions, donor engagement and meetings across Eastern and Southern Africa. The TMC will provide flight, hotel, ground transport and visa support services to IUCN staff, consultants and participants. The framework agreement is for up to 5 years and is valued above CHF 100,000 in fees.
Scope of Work
Flight booking and ticketing including complex multi-leg African itineraries. Hotel reservations. Ground transport bookings. Visa processing support for IUCN staff and participants. 24x7 emergency travel desk. Online booking tool deployment. Reconciliation of travel costs with IUCN finance. Quarterly account management reviews. Compliance with IUCN travel policy.
Requirements & Qualifications
IATA-accredited travel management company with multi-country presence in Eastern and Southern Africa. Demonstrated experience serving international NGOs, UN agencies or multilateral organisations. Strong supplier relationships with major airlines serving African routes. Online booking technology. 24x7 service capability. IUCN Declaration of Undertaking.
Evaluation Criteria
IUCN standard procurement: mandatory compliance, technical evaluation (TMC capability, network, technology, references), financial evaluation. Award to highest combined-score responsive bidder.