MAINTAIN AND SUPPORT RSR’S BUSINESS APPLICATIONS ON AN AS-AND-WHEN REQUIRED BASIS FOR TWELVE (12) MONTHS

The Railway Safety Regulator intends to appoint a supplier to keep its business applications maintained and supported across a twelve month period. The arrangement is not a continuous engagement: work is expected to be called off as and when required, so a provider would need to remain available on demand throughout the term. The requirement falls within the transport sector and covers application maintenance and support alone, with nothing published on how many systems are involved, which technologies they run on, or how much work is anticipated. A supplier weighing up a quotation would be working from a very short published notice rather than a detailed specification. The notice does not state which applications are in scope, what deliverables are expected, what qualifications or experience a supplier must hold, what the assignment is worth, or where the work would be carried out, and no terms of reference accompany it.