Skip to the main content
TENDERUpdated 7 days ago

Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC)

National Information Technology Authority Uganda is inviting sealed bids for a contract linked to the Uganda Digital Acceleration Project. The notice concerns supply, installation, configuration, training, and commissioning for the Uganda Refugee Support Call Center. The bidding document is available in English for a nonrefundable fee, and bids must be accompanied by bid security. The notice does not state any technical qualification criteria beyond eligibility, or any further details of the deliverables beyond the contract title.

English, French, Portuguese or Arabic, machine translated, with the original kept beside it.
Key Information
Buyer
National Information and Technology Authority - Uganda
Location
Uganda
Status
Open
Deadline
Oct 6, 2026
Category
Invitation for Bids
Reference
UG-NITA-U-563406-NC-RFB
Method
Request for Bids
Language
English
Read the noticeWe hold no submission or application link for this call, so this opens the published notice
Assess my chancesABA'AI reads this notice, then asks you only what we do not already hold
What this work usually goes forWhere we hold comparable contract awards for Invitation for Bids in Uganda: the spread, the awards behind it, and the measured reasons those figures run high. For most tenders the archive holds no like-for-like and says so in one line.
Keeps its status, your notes and a checklist on your tracker, and it can be shared with the people bidding with you.
Keeps it on your saved list, and its closing date on your deadline calendar. No status, no checklist and nobody else sees it.

Overview

The employer is National Information Technology Authority-Uganda, under the Uganda Digital Acceleration Project. The notice says the Government of Uganda has received financing from the World Bank and intends to use part of the proceeds for this contract.

Scope of Work

2. The National Information Technology Authority-Uganda (NITA-U) now invites sealed Bids from eligible Bidders for the Supply, Installation, Configuration, Training, and Commissioning of ICT Infrastructure, Call Center Technology Systems, and Telecom Services for the Uganda Refugee Support Call Center (URSCC)

Requirements & Qualifications

Interested eligible Bidders may obtain further information from National Information Technology Authority-Uganda and inspect the bidding document during office hours 0800 to 1700 hours from Monday to Friday at the address given below. The bidding document in English may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a nonrefundable fee of Ugx.200,000 (Two Hundred Thousand Uganda Shillings Only) or equivalent in a freely convertible currency. All Bids must be accompanied by a Bid Security of UGX 21,400,000 (Twenty-One Million, Four Hundred Thousand Only)

Original Procurement Notice

Read the notice as World Bank published ithttps://projects.worldbank.org/en/projects-operations/procurement-detail/OP00468874

Contact

NameBatte Steven Mukasa