Scaling Proto Complaints ChatBot
Gates Foundation awarded a grant of USD 1,800,000 to Proto for work in South Africa, Kenya, Nigeria, Rwanda and Zambia, dated 22 November 2024.
French, Portuguese or Arabic, machine translated, with the original kept beside it.
Overview
To support LMIC regulators to scale inclusive complaints chatbots to broaden access to grievance redress mechanisms.
Source: Gates Foundation, IATI activity data via the IATI Bulk Data Service, published under the Open Data Commons Attribution License (odc-by, as registered on the IATI Registry) (https://opendatacommons.org/licenses/by/1-0/). Read from https://bulk-data.iatistandard.org/bmgf/bmgf-activitiespr.xml. Reshaped by All Business Africa into this record; amounts and currency are as the funder states them.