CONTRACT AWARDUpdated 12 days ago

Upgrading the Call Center

World Bank-financed contract awarded to FRESHWORKS for the Gambia, The The Gambia Essential Health Services Strengthening Project project (Project ID P173287).

Key Information
Awarded by
Government of Gambia, The (World Bank-financed, project P173287)
Location
Gambia, The, The Gambia
Status
Awarded
Category
Non-consulting Services
Award Amount
USD 52,078
Size
small
Reference
1763523
Procurement Method
Request for Quotations
Language
en
Awarded to
FRESHWORKS

Overview

Contract awarded under World Bank-financed project P173287 (The Gambia Essential Health Services Strengthening Project). Borrower: Government of Gambia, The. Procurement category: Non-consulting Services. Method: Request for Quotations. Review type: Post. Fiscal year: 2022. Supplier of record (per World Bank STEP): FRESHWORKS (United States). Borrower contract ref: GM-MOH-284593-NC-RFQ. Source: World Bank Contract Awards in Investment Project Financing dataset, daily updated from STEP.

Selection Criteria

Selected through Request for Quotations procurement procedure under World Bank Procurement Regulations. Procurement category: Non-consulting Services. Subject to Post review by the World Bank.

Source: World Bank Contract Awards Dataset (DS00005), Project P173287 - The Gambia Essential Health Services Strengthening Project